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                             Our Policies

Our mission at Eloú is to provide all clients with a relaxing experience while exhibiting integrity and knowledge in our profession. We are committed to providing superior service to each individual with added value. Through our customer service, professionalism, and education, we will strive to be your number one choice for all of your nail care needs.

 

Although walk- ins are very much welcomed, appointments are strongly encouraged so we are able to provide all clients with an and individualized experience. We strongly encourage you to call ahead for walk- in availability. 

 

CHILDREN ARE NOT ALLOWED UNLESS SERVICES ARE BEING RENDERED. (MUST BE MINIMUM 12 YEARS OF AGE).

ARRIVALS MORE THAN 10 MINUTES AFTER THE SCHEDULED TIME WILL BE CANCELED AND CHARGED FOR SERVICES SCHEDULED. (THERE ARE NO EXCEPTONS!) 

24 HOUR NOTICE IS REQUIRED FOR CANCELATION OF APPOINTMENTS/ AND OR SERVICES. APPOINTMENTS/ SERVICES NOT CANCELED 24 HOURS IN ADVANCE WILL BE CHARGED FOR SERVICE(S) SCHEDULED

PETS OF ANY KIND ARE NOT PERMITTED AT ANY TIME UNDER ANY CIRCUMSTANCES.

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