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                             Our Policies

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Our mission at Eloú is to provide all clients with a relaxing experience while exhibiting integrity and knowledge in our profession. We are committed to providing superior service to each individual with added value. Through our customer service, professionalism, and education, we will strive to be your number one choice for all of your nail care needs.

 

 

TO ENSURE SAFETY AND COMFORT, CHILDREN ARE NOT ALLOWED UNLESS SERVICES ARE BEING RENDERED. MUST BE MINIMUM 12 YEARS OF AGE.

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ARRIVALS 10 MINUTES LATE WILL BE RESCHEDULED. IF YOU MUST RESCHEDULE UNDER SUCH CIRCUMSTANCES, FULL PAYMENT OF SERVICES WILL BE APPLICABLE FOR RE- BOOKING.

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PLEASE PROVIDE 24 HOURS NOTICE FOR CANCELLATION OF APPOINTMENTS. NO SHOWS WILL BE CHARGED 100% OF SERVICE BOOKED AND WILL BE REQUIRED TO SECURE ALL FUTURE BOOKINGS IN FULL VIA CREDIT CARD. THREE NO CALL/ NO SHOWS WILL NOT BE BOOKED FOR FUTURE APPOINTMENTS.

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PETS OF ANY KIND ARE NOT PERMITTED.

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BE RE- ASSURED THAT ALL CLIENT INFORMATION IS PROTECTED AND KEPT PRIVATE AND CONFIDENTIAL.

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